TERMS & CONDITIONS

1. Initial Visit A fee of $45.00 is payable in advance for the initial visit. This will be credited should you place an order.

2. Booking All prices listed are for a hire period of 48 hours from delivery to collection. We would be happy to quote separately should you require a longer period of hire. A minimum hire charge of $100 is applicable. All hire will be an assorted mix of designs, patterns and colors. No guarantee can be made on the exact designs supplied. On receiving your confirmation order we will require your 50% deposit, Signed Terms and Conditions and Proof of Identity (copy of your driving license).

3 Delivery & Collection Free Delivery and collection is within an approximate 20 mile radius of Maple Grove, MN. An additional .50 per mile each way will be billed for delivery/pickup outside of the area. Delivery and collection date and times to be agreed between the two parties. Revived Tableware will not be liable for any delays caused by circumstances beyond our control, however we will endeavour to keep any such delay to a minimum. Delivery and collection can only be made to/from ground floor level and within 5 yards of vehicular access where loading is allowed.The Hirer is responsible for collecting and returning all hired goods from this point. All goods are to be checked against the order and signed for by the Hirer or a representative of the Hirer (to be agreed in writing before hand) on delivery. On collection, all goods are to be carefully and adequately packed in the same manner and the packaging/containers provided. Should all hired goods not be packed correctly and/or not available for collection at the agreed date and time a $20 charge will be made accordingly.

4. During Hire The Hirer is solely responsible for the safe keeping and protection of all of the goods on hire from the date and time of delivery until all goods are collected at the end of the hire period. Hired goods are not to be used by any other third party. Due to the nature of our vintage china, patterns and painted edges may have a certain degree of wear and tear. All of our goods will be in a satisfactory “vintage” condition and fit for the purpose they are hired for. All goods remain the sole property of Revived Tableware. No responsibility will be accepted for any death, injury or damage caused by the hire of any of our goods, or equipment, however caused.

5. Breakage A breakage deposit of $150.00 is required 30 days prior to your event. This should be in the form of a check made payable to Revived Tableware and will be refunded within 7 working days of collection less any payment due as a result of damage or loss. Due to the age and fragile nature of our items, please take extra care when handling, stacking and packing. Any item damaged, cracked, chipped, broken or missing must be identified and reported when collection is made. A charge will be levied (deducted from the breakage deposit) at x 4 times the hire cost. With the exception of silverware which will be levied at 6 times the hire cost. Revived Tableware will advise the Hirer of any item(s) found to be damaged, cracked, chipped, broken or missing that has not been reported at collection stage within 72 hours of collection and a charge will be deducted from the breakage deposit. No other item can be accepted as a replacement to the exact items delivered.

6. Washing All goods supplied by Revived Tableware are clean and ready to use. As our china is not be as robust as commercial ware, we prefer to wash the goods ourselves. A charge of 15% of the order value for the washing of the hired goods is applicable. We ask that all food be carefully removed from the china and cutlery items in order to avoid scratches. The items are to be carefully and adequately re-packed with the packing and containers provided. If any food is left on the items, a charge will be made accordingly. It is your responsibility to inform your caterer/venue of the fragile nature of vintage tableware to ensure minimal breakages. Please ask your caterer/venue, that if they break an item(s) of china that they keep the broken item(s) so that Revived Tableware can identify what is missing from your order. Please take extra care when handling, stacking, washing up and repacking the tableware.

7. Payment A non-refundable deposit of 50% of the total value of the hire is required on confirmation of your booking. The balance of payment is required 30 days prior to your event together with a separate check for $150 for the breakage deposit. The breakage deposit will be refunded within 7 working days of collection, less any payment due in relation to breakage or loss. If the balance of payment is not received in this time frame, the booking will be cancelled. Payment can be made by check payable to: Revived Tableware.

We offer tea settings, dinnerware, silverware, snack sets and serving pieces as well as accessories to set the atmosphere for your special event.

Design and consultation services are available.

Please visit our contact page if you would like a consultation or have additional questions.